Frequently asked questions

Every question, answered

137 answers · Grouped by topic · Specific to MK Elegance Studio

Quick answer

Most questions come down to four things.


  • Does it hurt? threading and waxing sting for seconds; facials don’t.
  • How to prepare hair at ¼ inch for waxing; pause retinol before waxing, SQT and facials.
  • How long it lasts 2–8 weeks, depending on the service.
  • How to book Jane App 24/7, or call or text +1 365 336 7271.
  • Hygiene sanitised tools, single-use thread, private rooms — see Cleanliness & Hygiene below.

Booking & policies

Do I need an appointment, or can I walk in?

Walk-ins are warmly welcome Monday to Saturday, and short services like brow threading (10 minutes) often fit between appointments. Availability varies, though, so if you're on a schedule or travelling in, book on Jane App or call/text +1 365 336 7271 to check first. Longer services — facials, Brazilians, lash lifts — should be booked.

How do I book an appointment?

Online on Jane App, 24/7: open Mital's page at Luna Aesthetics, choose your service and time, and you'll get a confirmation email. Every Book button on this site takes you to the right Jane category. You can also call or text +1 365 336 7271, or send an Instagram DM to @mkelegancestudio.

What is the cancellation and late policy?

If plans change, cancel or reschedule as early as you can — at least 24 hours ahead is the courtesy we ask — using the link in your Jane confirmation email or by texting +1 365 336 7271, so someone on the wait list can take the time. If you're running late, text us: we'll fit in as much as possible, but a late start may mean a shorter service so the next client isn't kept waiting.

Do I need to pay a deposit to book?

Jane App shows any payment or card requirement for your chosen service before you confirm, so there are no surprises at the end of booking. If you'd rather not book online, call or text +1 365 336 7271 and we'll book you in by phone. Ask us anything about payment before your visit — we'll answer straight away.

Can I buy a gift card?

Yes — gift cards are sold online through the Jane booking page using the "Buy Gift Card" link. Because the Jane account is shared with Luna Aesthetics, text +1 365 336 7271 after buying so we can note that it's for an MK Elegance Studio service. Popular gifts are the RelaxaBliss Facial Oasis ($129), a Diego dalla Palma ritual or the Hand Facial ($98.93).

Is there an age minimum? Can 15–17-year-olds book?

Clients aged 15–17 are welcome for threading, brow tints, face and body waxing and facials with a parent or guardian's consent; we ask a parent or guardian to come to the first appointment. Brazilian and Hollywood waxing, lash lifts and SQT Bio Microneedling are for clients 18 and over. Under-15s aren't booked for services.

What should I bring to my appointment?

Just yourself, ideally with clean skin on the area being treated. Bring glasses and a lens case if you wear contacts and are booking a lash lift, a photo if you want a particular brow shape, your student ID for the student discount, and a list of the skincare or medications you use if you're booking a facial or SQT.

What if I can't find a time that works on Jane?

Add yourself to Mital's wait list on Jane App — you'll be notified if a slot opens up. You can also text +1 365 336 7271; small gaps between appointments don't always show online, especially for 10-minute threading. Walk-ins are welcome when the schedule allows.

Why does the booking page say Luna Aesthetics?

MK Elegance Studio operates inside Luna Aesthetics at 116 King St S and uses Luna's Jane App account for booking. Every MK Elegance Studio service appears under Mital and the MK Elegance Studio categories, so you're booking with MK Elegance Studio even though the page header says Luna Aesthetics.

Where do the prices on this website come from?

Every price and duration is copied from MK Elegance Studio’s Jane App booking page, which is the source of truth. Services that aren’t on Jane yet — SQT Bio Microneedling, Lash Lift & Tint and Brow Lamination — show “Book for pricing”; call or text +1 365 336 7271 for a quote. Prices are in Canadian dollars.

Can I book more than one service in the same visit?

Yes. Book them back to back on Jane App, or choose a combo — the Tinted Elegance Brow Duo (tint + threading, $43.49) and the three combo waxes save up to 29%. If you’re having a facial and face threading or waxing, book the facial first so exfoliation doesn’t land on freshly treated follicles.

Offers

Does the student discount apply to DDP facials?

The Student Privilege is 10% off* on every visit, so it isn’t limited to threading or waxing — Diego dalla Palma rituals, NaturMed facials and the Customised Facial are included. Show a valid student ID at your appointment. It doesn’t apply to products or gift cards.

Do I need to mention the student discount when booking?

It helps: add “Student Privilege” in the notes when you book on Jane App, or mention it if you call or text +1 (365) 336-7271. Either way, bring your student ID to the appointment — that’s what confirms the 10% off.

Can I combine the student discount with the first-visit offer?

No — it’s one offer per visit. On your first visit the Welcome Ritual (up to 20% off) applies, which is usually the bigger saving; from your second visit on, the Student Privilege gives you 10% off every time.

Who counts as a first-time client for the Welcome Ritual?

Anyone who hasn’t booked an MK Elegance Studio service with Mital before. Book on Jane App as usual; the first-visit saving of up to 20% is applied at your appointment.

Students

Which student ID works for the Student Privilege?

A valid student ID from any college or university — the University of Waterloo and its colleges, Wilfrid Laurier and Martin Luther University College, Conestoga College, the University of Guelph, or anywhere else. Show it at each visit for 10% off*.

What is the quickest treatment to book between classes?

Brow threading — ten minutes, $15.95 — or upper lip threading or waxing at $8.64 for ten minutes. From the University of Waterloo or Laurier, the ION gets you to Uptown in a few minutes, so a one-hour gap is enough.

How do I take the ION from campus to MK Elegance Studio?

Ride southbound to Willis Way station on Caroline Street — two stops from University of Waterloo station, one stop from Laurier–Waterloo Park — then walk five minutes to 116 King St S. Northbound trains home leave from Waterloo Public Square on King St.

Visiting the studio

What does MK Elegance Studio offer?

MK Elegance Studio is an esthetics studio in Uptown Waterloo offering eyebrow and face threading (from $15.95), face and body waxing, Brazilian and bikini waxing, brow tinting, brow lamination, lash lift and tint, SQT Bio Microneedling, and facials — Diego dalla Palma RVB Skinlab rituals, NaturMed facials and back, hand and leg body facials. Men can book threading and facials.

What happens at my first visit?

Arrive five minutes early and come up to Floor 1 through the Luna Aesthetics door beside Pilot Coffee Roasters. Mital will ask what you want, look at your skin or brows, check for anything that rules a treatment out — retinoids, Accutane, allergies, pregnancy — and explain each step before starting. You're never rushed, and you can stop at any point.

Are there any offers for new clients or students?

Yes. First-time clients can get up to 20% off their first visit, and students get 10% off every visit with valid student ID — both appear in the banner at the top of this site. Conditions apply, so mention the offer when you book or check in and we'll confirm how it applies to your service.

Where do I park for MK Elegance Studio?

The easiest option is Waterloo Town Square Parking Lot South — about a 2-minute walk, with a 2-hour limit, which covers every MK Elegance Studio service. There's also metered street parking on King St S and a lot behind the LCBO. On busy Saturdays, allow five extra minutes or take the ION LRT to Allen or Waterloo Public Square.

I can't see an MK Elegance Studio sign — how do I find the entrance?

That's normal: MK Elegance Studio shares the building with Luna Aesthetics, so there's no separate MK Elegance Studio sign outside. At 116 King St S, find the Pilot Coffee Roasters entrance; the LUNA Aesthetics door is right beside it. Go through that door and up to Floor 1. If you're unsure, call or text +1 365 336 7271 and we'll guide you.

Is the studio accessible?

The studio is on Floor 1 above Pilot Coffee Roasters, reached from the Luna Aesthetics entrance. If you use a mobility aid or need step-free access, please call or text +1 365 336 7271 before your visit so we can tell you exactly what to expect and plan the easiest way in.

Who will be doing my treatment?

Mital, MK Elegance Studio's owner and lead esthetician — she's the provider you book on Jane App. Seeing the same person every time matters most for brows and skin: your shape, your skin's reactions and what worked last time are remembered, so each appointment builds on the last instead of starting over.

Is MK Elegance Studio part of Luna Aesthetics?

No — MK Elegance Studio is its own business, run by Mital, that operates inside the Luna Aesthetics space at 116 King St S. Luna offers its own injectable and aesthetic services; MK Elegance Studio offers threading, waxing, brows and lashes, SQT and facials. Both use the same Jane App booking page and front entrance.

Can I see before-and-after photos?

We only publish before-and-after photos with a client's written consent, and we never use stock results. As consented photos are added, they'll appear on this page with the service and number of sessions. In the meantime, ask at your appointment — Mital can talk you through realistic results for your skin or brows.

Can I photograph my own results at the studio?

Yes — take your own before-and-after photos in the same spot and light each time; it's the best way to track a facial series or SQT course. If you're happy for MK Elegance Studio to share them, tell us and we'll ask you to confirm in writing before anything is posted.

Where can I read reviews of MK Elegance Studio?

On Google — search "MK Elegance Studio Waterloo" or use the Google reviews link on this page — and on Instagram at @mkelegancestudio. The reviews shown here are real client words previously shared on MK Elegance Studio's own website. We never write or edit reviews.

How can I leave a review?

Leave a Google review from the link on this page — it helps other people in Waterloo Region find a studio they can trust. If something wasn't right, please text +1 365 336 7271 first so we can make it right; we read every message.

Cleanliness & Hygiene

How clean is the studio?

Hygiene is treated as a promise, not a standard: every tool is sanitised between clients, threading uses a freshly cut cotton thread for each person, and skin is cleansed before and soothed after every service. If you'd like to see how something is prepared for your treatment, just ask — we're happy to show you.

Do you re-use wax or thread between clients?

Thread is never re-used — each client gets a fresh length, discarded after the service — and every tool is sanitised between clients. If you'd like to know exactly how wax and applicators are handled for your service, ask at your appointment and we'll walk you through it.

Do you use a new thread for every client?

Always. Cotton thread is single-use by nature — every client gets a freshly cut length, and it goes in the bin the moment you leave the chair. Tweezers and scissors are sanitised between clients, and the area is cleansed before we start and soothed after. If you have a hygiene question on the day, ask; we're happy to show you.

Is eyebrow threading more hygienic than waxing?

Threading has a natural hygiene advantage: the only thing that touches your skin is a freshly cut cotton thread that's used once and thrown away, so nothing is shared between clients. At MK Elegance Studio the tweezers and scissors used to tidy strays are sanitised between clients, and your skin is cleansed before and soothed after.

Is the brow tint mixed fresh for each client?

Yes — tint is mixed for your appointment in the shade agreed with you, and applied with clean tools in a private room at MK Elegance Studio. The skin around the brows is cleansed and protected with a barrier cream before colour goes on. If you've reacted to hair dye before, ask for a patch test 24–48 hours ahead.

How is brow lamination kept hygienic?

Brows and the skin around them are cleansed before any solution goes on, tools are sanitised between clients, and the treatment happens one-to-one in a private room at MK Elegance Studio. Retinoids, recent brow treatments and sensitivities are checked first. If you’d like to see how anything is prepared for you, ask before we start.

How do you keep a lash lift clean and safe for my eyes?

Lashes are cleansed of oil and makeup before anything is applied, your lower lashes are protected, and the tools are sanitised between clients at MK Elegance Studio. Lotions stay on the lashes, away from the eye itself, and if you feel any stinging we remove it immediately. Come without eye makeup or contact lenses so we start with a clean eye area.

How do you keep waxing hygienic?

At MK Elegance Studio your skin is cleansed before any wax goes on, tools and surfaces are sanitised between clients, and the wax is finished with a soothing lotion in a private room inside the Luna Aesthetics clinic. If you'd like to see exactly how the wax and applicators are handled for your appointment, just ask — Mital is happy to show you before she starts.

Is a Brazilian wax at MK Elegance Studio hygienic?

Hygiene matters most for intimate waxing, and it's treated that way: the area is cleansed before waxing, tools and surfaces are sanitised between clients, and the appointment is one-to-one in a closed room inside the Luna Aesthetics clinic. Afterwards you'll get aftercare to keep follicles calm. Ask anything about how the wax is handled — you'll get a straight answer.

What can I do to keep my bikini line clean and bump-free after waxing?

For the first 24 hours wear loose cotton underwear, skip swimming, hot tubs and fragranced products, and keep your hands off the area — fresh follicles are open and easily irritated. From day three, exfoliate gently 2–3 times a week. On the studio side, the area is cleansed before waxing and tools are sanitised between every client at MK Elegance Studio.

Is the facial room cleaned between clients?

Yes. At MK Elegance Studio tools and surfaces are sanitised between every client, your skin is cleansed before any product is applied, and facials happen one-to-one in a private room on Floor 1 inside the Luna Aesthetics clinic. If you have a question about how something is prepared for your facial, ask on the day — we'll show you.

How do you keep a Customised Facial hygienic?

Tools are sanitised between every client, skin is cleansed before treatment starts, and the facial happens one-to-one in a private room inside the Luna Aesthetics clinic at 116 King St S. If you'd like to see how anything is prepared for your treatment, ask — Mital is happy to show you before she begins.

What hygiene steps come with a Diego dalla Palma ritual?

Every ritual starts with a full cleanse, uses tools that are sanitised between clients, and takes place in a private room inside the Luna Aesthetics clinic. Contraindications — retinoids, Accutane, pregnancy, allergies — are checked before the first product touches your skin, and the skin is soothed and protected before you leave.

Are NaturMed facials done in a clean, private room?

Yes. Each NaturMed facial is one-to-one in a private room on Floor 1 of 116 King St S, with tools sanitised between clients. Skin is cleansed before the protocol begins and calmed afterwards, and allergies, sensitivities and medications are asked about first — especially relevant for the Soothing Harmony facial for reactive skin.

How do you keep a back facial hygienic?

The back is cleansed thoroughly before exfoliation or extractions, tools are sanitised between clients, and the treatment is one-to-one in a private room. Active breakouts are worked around rather than over, and the skin is soothed before you dress. Ask if you’d like to see how anything is prepared.

Is a hand facial hygienic if I have cuts or dry cracks?

Hands are cleansed before treatment and tools are sanitised between clients. Open cuts, cracked skin that bleeds or an eczema flare are checked first — those areas are left out or the treatment is postponed, because exfoliation and masks shouldn’t go on broken skin. Everything happens in a private room at MK Elegance Studio.

What cleanliness steps are part of a leg facial?

Legs are cleansed before exfoliation, tools are sanitised between clients, and the treatment is one-to-one in a private room inside the Luna Aesthetics clinic. If you’ve waxed or shaved in the last 24 hours, say so — freshly waxed skin is treated more gently, and any broken skin is left out.

Is SQT Bio Microneedling hygienic without needles?

There's no pen, roller or needle to sterilise, and no bleeding. The SQT essences used at MK Elegance Studio come in sealed 5 ml vials, your skin is double-cleansed before the serum is massaged in, and tools are sanitised between clients. Keep the skin clean for the following days too: no makeup for 48 hours and a fresh pillowcase that night.

Threading

Does eyebrow threading hurt?

It stings rather than hurts — most clients compare it to a fast series of tweezes, strongest on the first visit and on the upper lip. Brow threading at MK Elegance Studio takes about 10 minutes, Mital holds the skin taut to blunt the sensation, and regulars say it gets easier each time as regrowth becomes finer. If you need a pause, say so; we stop instantly.

How long does threading last?

Brows usually stay clean for 2–4 weeks; upper lip and chin for 2–3 weeks. Because the hair comes out from the root, regrowth is slower than shaving and grows back soft-tipped rather than blunt. Booking every 3 weeks keeps the shape crisp and stops you needing to tweeze in between, which is what usually throws the arch off.

Can I get threaded if I have acne-prone skin?

Yes — threading is usually the kindest option for breakout-prone skin because there's no wax heat and no strip lifting the top layer. We thread around active pustules, never over them, and finish with a soothing gel. If you're on a prescription retinoid or benzoyl peroxide, tell us; we'll keep passes lighter. Clients on isotretinoin (Accutane) are assessed on the day.

Is threading or waxing better for my eyebrows?

For shape, threading. The thread removes a row at a time, so Mital can follow the arch hair by hair, and nothing is pulled across the eyelid skin. Waxing ($17.74) is quicker for very dense brows and some clients prefer it, but on sensitive, thin or retinol-treated skin threading ($15.95) causes less redness and no risk of lifting skin.

What is the First-Time Elegance Full Face session?

It's our full-face threading booked specifically for people who have never been threaded anywhere: $48.88 instead of $54.85, with extra time built in to explain each area, go slowly and take breaks. It covers brows, upper lip, chin, cheeks, forehead, sideburns and neck. Book it on Jane under MK Elegance Studio – Threading.

Can you fix brows I over-plucked?

Usually, but it takes patience. We'll thread only the clear strays and leave everything near your ideal line to grow for 4–6 weeks, then shape properly. A brow tint ($29.85) makes the in-between stage look fuller. If gaps are permanent, brow lamination is a better next step than more removal.

Waxing

How long does hair need to be for waxing?

About ¼ inch (6 mm) — roughly the length of a grain of rice, or 2–3 weeks of growth after shaving. Shorter hair slips out of the wax and breaks instead of coming out by the root. Longer than ½ inch is fine too; we'll trim it first so it's less painful. If you're unsure, book anyway and we'll check before we start.

How much does waxing hurt?

Expect a sharp sting that's gone within seconds of each strip. Legs and arms are mild for most people; underarms, upper lip and chest are more sensitive. One client review mentions not feeling the usual pain, but honestly it depends on your skin and cycle — it hurts most in the week before your period, and less with every visit as hair weakens.

Can I get waxed if I use retinol or Accutane?

Not on the same area. Retinoids thin the top layer of skin, so wax can lift skin with the hair. Stop topical retinol, tretinoin or adapalene 5–7 days before a face wax. On isotretinoin (Accutane), or within 6 months of stopping, we won't wax at all — threading is the safe alternative for your face.

How long do waxing results last?

Usually 3–5 weeks. Hair grows in cycles, so after your first wax a few hairs will reappear within 1–2 weeks; after three or four regular appointments, everything falls into sync and you get the full 4–5 weeks. Booking every 4–5 weeks — and not shaving in between — is what makes regrowth finer and sparser.

Do you offer sugaring?

No — MK Elegance Studio uses professional wax, not sugar paste. Sugaring and waxing both remove hair from the root and last about the same time. If you've been sugaring, you can switch to waxing without waiting; just let the hair grow to about ¼ inch first.

Are the combo waxes worth it?

If you'd book the areas anyway, yes. Full arms + underarms is $55.94 instead of $62.17 separately; arms + legs + underarms (Smooth & Silky Trio) is $96.50 instead of $135.72; and the Upper Body Elegance combo is $131.18 instead of $145.76 when booked area by area. All three are on Jane under MK Elegance Studio – Combo Waxing.

Brazilian & bikini

What's the difference between a Brazilian, a Hollywood and a bikini wax?

A bikini wax ($45) cleans up the outer bikini line only — what would show in a swimsuit. A Brazilian ($75) is 100% bare at the front plus the buttstrip, but not the butt cheeks. A Hollywood ($85) is the Brazilian plus the butt cheeks: bare everywhere, front and back. You can always ask to leave a strip or triangle at the front.

How long should my hair be for a Brazilian wax?

Around ¼ inch, or 2–3 weeks after your last shave. Too short and the wax can't grip, so hairs snap and come back fast; that's the main reason people's first wax 'doesn't last'. Too long isn't a problem — we trim to the right length before waxing, which also makes it hurt less. Our blog has a full guide.

Can I get a Brazilian on my period?

Yes, with a fresh tampon or menstrual cup in place — it's completely normal for us. The only catch is that skin is often more sensitive in the days just before and during your period, so you may find it stings more. If you'd rather avoid that, book a week after your period ends.

Does a Brazilian hurt the first time?

The first one is the most uncomfortable because all the hair is coarse and on different growth cycles. Each strip stings for a second or two. It gets much easier by the second or third visit as hair weakens. Taking an over-the-counter pain reliever 30–45 minutes before (if it's safe for you) and avoiding caffeine helps.

What is the Brazilian Renewal price?

If your last Brazilian with us was under 5 weeks ago, you book the Brazilian Renewal at $60 instead of $75 (Hollywood Renewal is $70 instead of $85). Regular waxing means less regrowth, so the appointment is quicker and gentler — the price reflects that. Book it on Jane under MK Elegance Studio – Brazilian Waxing.

Is it awkward? I'm nervous about my first Brazilian.

Almost everyone is nervous the first time, and that's fine. It's a private room, you're covered with a disposable cover except for the area being waxed, and Mital explains each step and position before doing it. You can ask to pause at any point. Most clients say the anticipation was worse than the appointment.

How many days before a holiday should I get a bikini wax?

Two to three days before you fly. That gives any redness or bumps time to settle and keeps you clear of the 24-hour no-swimming window, while you'll still be smooth for the next 3–4 weeks. Don't book the day of travel — tight clothes and long sitting after waxing can irritate the skin.

How do I stop ingrown hairs after a bikini wax?

Exfoliate gently 2–3 times a week starting 48 hours after your wax, wear breathable cotton underwear, and don't shave between appointments — shaving creates sharp tips that curl back into skin. Regular waxing every 4–5 weeks also helps, because hair grows back finer. If you get a painful ingrown, don't dig at it; show us at your next visit.

Can I upgrade to a Brazilian on the day?

Usually, if there's time in the schedule — a Brazilian needs about 50 minutes instead of 20, and the price becomes $75. If you think you might want it, book the Brazilian slot on Jane; it's easier to do less than to find extra time.

Does a bikini wax include the buttstrip?

No. The $45 bikini wax covers the outer bikini line only — sides and top. If you want the strip between the cheeks done too, add the Buttstrip ($20, 15 minutes) or book Buttstrip + Butt Cheeks ($40). If you want everything at the front removed as well, a Brazilian ($75) already includes the buttstrip, so you don't need to add it.

Can I get a bikini wax while pregnant?

Usually yes, once your care provider is happy for you to. Pregnancy hormones make skin more sensitive and can speed up hair growth, so it may sting more than you're used to. Tell us when you book so we can position you comfortably — lying flat on your back can be uncomfortable later in pregnancy, and we'll adapt.

Brows & lashes

How long does a brow tint last?

The colour on the hair lasts 3–6 weeks. It fades gradually rather than disappearing, and fades faster if you use oil cleansers, retinol or exfoliating acids over your brows, swim often, or have very fair, fine hair. Any tint on the skin underneath is gone within 1–2 days. Most clients rebook every 4–6 weeks, often with threading.

Do I need a patch test before a brow tint?

If you've never had your brows tinted, or you've ever reacted to hair dye, yes — ask for one when you book. A dab of tint goes behind the ear or on the inner elbow and is checked 24–48 hours later. It takes two minutes, and it's the only reliable way to rule out an allergy before tint goes near your eyes.

Will my brows look too dark?

Not if the shade is right, and we'd rather go lighter first. For fair or grey brows we usually go one or two shades deeper than your roots; for dark hair a softer brown-black. Tint is wiped off early if it develops faster than expected. If it still feels strong, it softens noticeably after the first two or three face washes.

Can you tint and thread my brows in the same visit?

Yes — that's the Tinted Elegance Brow Duo: tint plus threading for $43.49 in 35 minutes, or tint plus brow waxing for $45.21. Shaping always comes first so the tint isn't wasted on hairs that are about to be removed, and so the colour defines the final line.

Does a brow tint hurt or sting?

No. You'll feel the cool brush and possibly a slight tingle while the colour develops, which is normal. Burning or itching is not normal — tell us straight away and we'll remove it. That's also why we recommend a patch test before your first tint.

Will brow lamination work on sparse or thin brows?

It helps if your brows are thin because of direction, not because hairs are missing. Lamination makes existing hairs stand up and cover more skin, so brows with light density look noticeably fuller. It can't fill a genuine bald patch or scar. For very sparse brows we'll usually suggest a tint first, or growing them out for 4–6 weeks before laminating.

How long does brow lamination last?

Usually 6–8 weeks. The set relaxes gradually as hairs shed and new ones grow in their natural direction. Results last toward the longer end if you keep the brows dry for the first 24 hours, use a nourishing oil at night, and keep retinol and exfoliating acids away from them.

Brow lamination vs brow tint — which should I book?

Book a tint ($29.85) if your brows are the right shape but too light. Book lamination if they're dark enough but messy, downward-growing or patchy-looking. If they're both light and unruly, do both in one visit — the tint goes on while the hairs are set in place. Our blog post compares the two in detail.

Does brow lamination damage your brows?

Done properly and not too often, no. The solutions work on the hair shaft, so overprocessing comes from repeating it too soon or leaving lotion on too long. That's why we time each step to your hair texture, use a conditioning oil at the end, and won't re-laminate within 6 weeks.

Can I wear brow gel or makeup after brow lamination?

Not for the first 24 hours — keep the brows completely dry and product-free while the set finishes. After that, you can fill gaps with pencil or powder, but most clients find they don't need gel at all; brushing up with a clean spoolie each morning is enough. Avoid oil-based removers on the brows, which loosen the set faster.

How long do I have to keep my lashes dry after a lash lift?

24 hours. The setting lotion keeps working on the hair bonds for about a day, so water, steam or sweat in that window can relax the curl. That means no face washing over the eyes, no showers aimed at your face, no sauna, swimming or hot yoga until the next day. After 24 hours you can wear mascara and live normally.

Does a lash lift hurt?

No. Your eyes stay closed for the whole hour and most clients relax or doze. You may feel the shield on your lid and a cool sensation from the lotions. If any stinging starts, tell us immediately — it usually means a little solution is near the lash line and we'll wipe it away.

How long does a lash lift last?

6–8 weeks, which is roughly one full lash growth cycle. The lift doesn't drop; instead, curled lashes shed and new straight ones grow in. We recommend leaving at least 6 weeks between lifts so the hair isn't over-processed.

Can I get a lash lift if I wear contact lenses?

Yes, but take them out before the treatment and leave them out for a few hours afterwards. Bring your lens case and glasses. Your eyes are closed throughout, but lenses trap any vapour from the lotions against your eye, which is uncomfortable and avoidable.

Can I wear mascara after a lash lift?

Yes, after 24 hours. Many clients stop wearing it because the tint and curl already do the job. If you do, choose a non-waterproof mascara — waterproof formulas need oil-based removers and rubbing, which relax the curl. Never use a lash curler on lifted lashes; it can crimp them.

Facials

Which products does MK Elegance Studio use?

Facials use Diego dalla Palma Professional's RVB Skinlab line from Milan — made in Italy, cruelty-free, Ecocert certified and dermo-tested at Italian universities — and NaturMed, a botanical, pH-preserving professional line. SQT Bio Microneedling uses SQT's Resurfacing Repair and Revitalizing Beauty essences. The SwissMed collection is featured on our skincare page.

How does the DDP Skin Ritual Finder choose my ritual?

It scores your answers across five steps — skin type, concerns, lifestyle, goal and sensitivities — against MK Elegance Studio's five Diego dalla Palma rituals. For example, dry skin adds strongly to Hydra Plump, redness to Serenita Dolcezza, breakouts to Pure Equilibrio and city exposure to Cell Detoxium. The highest score is your ritual; the next three are shown as alternatives.

Is the quiz result a diagnosis?

No. It's a starting point that uses the same questions as a DDP consultation. On the day, Mital assesses your skin in person and can switch rituals if your skin tells a different story. If you have a medical skin condition or take prescription skin medication, mention it when you book.

Can I book a different ritual from the one the quiz suggests?

Of course. The result and the three alternatives are suggestions; every ritual is bookable on Jane App under MK Elegance Studio's DDP facials category. If two rituals both appeal, book the one for your most pressing concern now and the other next month.

Which facial should I book if I've never had one?

If you want a taste, The Express Glow ($45, 30 minutes) shows you what a professional cleanse, exfoliation and massage feel like. If you have a clear concern — dryness, redness, breakouts — book the 60-minute NaturMed facial for that skin type ($84), or take the Skin Quiz to match a Diego dalla Palma ritual. We assess your skin on the day and can adjust.

What's the difference between the DDP rituals and the NaturMed facials?

Diego dalla Palma's RVB Skinlab rituals ($158.98–$194) use concentrated Italian professional actives — triple hyaluronic acid, Golden Collagenine, salicylic and azelaic acid — for a stronger, targeted result. NaturMed facials ($84–$129) are botanical, aromatherapy-led and pH-preserving, ideal for maintenance or skin that dislikes strong actives. Both are 60 minutes; Iconic Timeless is 75.

How often should I get a facial?

Every 4–6 weeks is ideal, because that's about how long skin takes to renew its surface layer. A single facial gives an immediate glow; a series of three to four, a month apart, is where texture, congestion and dehydration genuinely change. Between visits, the homecare products listed for your ritual keep results going.

Can I wear makeup after a facial?

You can, but try to leave your skin bare until the evening. Pores are clean and actives are still absorbing, so heavy foundation can clog and dull the result. If you're going back to work, a mineral SPF or tinted SPF is the best option. We finish every facial with protection so you can walk straight out onto King Street.

Do your facials include extractions?

When your skin needs them. The Pure Equilibrio Ritual includes steam and gentle extraction as part of its protocol, and the Express Glow uses steam to soften congestion. On sensitive, rosacea-prone or retinoid-treated skin we skip extractions entirely — squeezing reactive skin causes more redness than it clears.

How is a Customised Facial different from the Diego dalla Palma rituals?

Each DDP ritual follows a set protocol for one goal — Hydra Plump for dehydration, Pure Equilibrio for breakouts, and so on. A Customised Facial doesn't start with a protocol: Mital assesses your skin first, then mixes Diego dalla Palma and NaturMed steps to cover more than one concern in the same 60–75 minutes. If your skin clearly needs one ritual, she'll tell you.

Can a Customised Facial work around rosacea, retinol or pregnancy?

That's one of its main uses. For rosacea-prone skin the facial stays fragrance-free with enzyme-only exfoliation and no extractions. If you use retinol or tretinoin, pause it 2–3 days before and we'll keep exfoliation gentle. In pregnancy, retinol-based and some acid products are left out — tell us when you book so the plan is safe from the start.

Do I need to take the Skin Quiz before a Customised Facial?

No. The quiz recommends one of the five Diego dalla Palma rituals, while the Customised Facial makes that decision in person during the skin assessment. Taking the quiz first can still help — it gets you thinking about your skin type, concerns and sensitivities, which are exactly the questions the consultation covers.

Will I be pressured to buy products after my facial?

No. You'll leave with homecare advice — usually two or three steps that suit your skin, which may include products you already own. If a specific Diego dalla Palma or NaturMed product would help, Mital will name it and explain why; whether you buy anything is entirely up to you.

How much does a Customised Facial cost?

It isn't listed as its own treatment on Jane App yet, so the price is quoted when you book — call or text +1 365 336 7271. For reference, MK Elegance Studio's set facials run from $84 (NaturMed, 60 minutes) to $194 (Iconic Timeless Ritual, 75 minutes) on Jane App.

Which Diego dalla Palma ritual is right for me?

Match the ritual to your main concern: Hydra Plump for tight, dehydrated skin; Iconic Timeless for fine lines and firmness; Serenita Dolcezza for redness, rosacea-prone or reactive skin; Pure Equilibrio for oily, congested or breakout-prone skin; Cell Detoxium for dull, city-stressed skin with enlarged pores. If you have several concerns, the 5-step Skin Quiz weighs them for you.

What is the 51+3 Hyalu Complex?

It's Diego dalla Palma's signature active blend: 51 active ingredients — vitamins, amino acids and minerals — plus three forms of hyaluronic acid at different molecular weights, so moisture is bound at several depths of the skin at once. It features most strongly in the Hydra Plump Ritual, and it's why DDP's rituals leave skin plump rather than just clean.

Is a DDP ritual safe for sensitive or rosacea-prone skin?

Yes — that's exactly what the Serenita Dolcezza Ritual ($174, 60 min) is built for: fragrance-free products, enzyme-only exfoliation with no acids, bioflavonoids to calm redness and a couperose-specialist massage. Avoid booking acid-based rituals like Pure Equilibrio if your skin is flaring; tell us on the day and we'll adapt.

Is the Hydra Plump Ritual the same as a HydraFacial?

No. HydraFacial is a branded vortex-suction device treatment. The Hydra Plump Ritual ($184, 60 min) is a hands-on Diego dalla Palma facial built on the HA Hero line's triple hyaluronic acid and peptides — no machine. It targets the same goal, deep hydration, and suits sensitive or fragile skin that dislikes suction.

Why is the Iconic Timeless Ritual 75 minutes?

Because it does more. On top of the cleanse, exfoliation and mask, it adds a Golden Collagenine infusion massage, a peptide-loaded serum and a dedicated Icon Time Eye & Lip treatment — the steps that target fine lines around the eyes and mouth. It's $194, the longest and most complete of the five DDP rituals.

What is The Express Glow Facial?

A 30-minute, $45 NaturMed facial in seven steps: a quick skin assessment first, then a deep cleanse, steam, exfoliation, massage, serum and SPF. It's built for lunch breaks, first-timers and the week before an event when you want clean, bright skin without a full hour. It won't replace a targeted 60-minute facial for a specific concern, but it's an honest, effective reset.

Are NaturMed facials good for sensitive skin?

Yes — sensitive skin is where NaturMed shines. The Soothing Harmony Facial ($84) uses Gentle Milk Cleanser, Refreshing Toner, Intensive Soothing Complex and Hyaluronic Serum to calm without disturbing your skin's pH. If you react to essential oils specifically, tell us, as some NaturMed products contain lavender and other oils.

What makes RelaxaBliss Facial Oasis different?

RelaxaBliss ($129, 60 minutes) is MK Elegance Studio's relaxation-first facial: the skincare is still tailored to you, but more of the hour goes to massage and calm. Book it when stress is the problem, as a gift, or when you simply want an hour off. For a targeted concern, one of the six protocol facials is a better choice.

Which NaturMed facial contains retinol?

The Radiant Renewal Facial ($95.98) — it uses NaturMed's Retinol Synergy range (encapsulated retinol) alongside the Renewal Fruit Acid Mask, for mature skin, loss of tone and wrinkles. Skip it if you're pregnant, breastfeeding or already using a prescription retinoid, and avoid other retinoids for a few days afterwards.

Is the Clarifying Purity Facial good for acne-prone skin?

Yes, for oily, congested and mildly breakout-prone skin. It uses NaturMed's Clarifying Gel Cleanser and Toner (witch hazel, sage, rosemary), the Dermal Scrub and an 8% AHA Renewal Fruit Acid Mask to clear and refine without stripping. For inflamed or cystic acne, see a doctor first; for congestion and shine, it's our go-to NaturMed protocol.

Does a back facial help with back acne?

It helps with congestion, blackheads and the occasional breakout by exfoliating and deep-cleaning skin you can't reach, and many clients see a smoother back after one session. For persistent, painful or cystic acne, a doctor or dermatologist should be your first stop; a back facial then supports treatment rather than replacing it.

How far before an event should I book a back facial?

About one week before. That gives any redness from exfoliation time to settle and lets the skin look its smoothest on the day. If you're also waxing your back, wax first and leave at least 48 hours before the facial, or book the facial first and wax a few days later.

Does a back facial hurt?

No. Exfoliation may tingle and congested spots can feel tender while they're cleared, but most of the hour is relaxing — the mask and shoulder massage are the parts clients rave about. If an area is sore or sensitive, tell us and we'll work around it.

How often should I get a back facial?

For congestion and breakouts, once a month for two or three months, then every 6–8 weeks to maintain. For an event, one session about a week before is enough. Between visits, exfoliate gently twice a week and change out of sweaty gym clothes quickly — it makes the biggest difference to back skin.

What should I wear to a back facial?

Anything with a top that comes off easily. You'll remove your top and lie face-down, covered from the waist; bra straps are unhooked so the whole back can be treated. Skin may feel nourished afterwards, so a loose, clean top is better than a tight one for the trip home.

Is a hand facial the same as a manicure?

No. A manicure shapes and paints the nails; a hand facial treats the skin of your hands and forearms with exfoliation, a mask, massage and deep hydration. Nails are left as they are. If your hands are dry, rough or ageing faster than your face, a hand facial is the one that changes how the skin looks and feels.

How long do hand facial results last?

Hands feel noticeably softer for several days and look smoother for about a week. How long it lasts depends on what your hands go through — frequent washing, sanitizer and cold air all strip moisture fast. A fragrance-free hand cream after every wash and gloves outdoors stretch the result. In winter, many clients book monthly.

Can a hand facial help eczema or very dry hands?

It helps dry, rough, chapped hands a lot. During an eczema or dermatitis flare, though, we don't exfoliate broken or inflamed skin — a doctor or pharmacist should treat the flare first. Once skin is calm, a hand facial helps restore softness and comfort.

Will a hand facial fade age spots?

It brightens dull skin and makes hands look more even right away, because exfoliation removes the dull surface layer. It won't erase established sun spots on its own; that takes daily SPF on the backs of your hands and time. Think of it as a reset that makes your hand care work better.

Is a hand facial a good gift?

It's one of our most giftable treatments: an hour of massage and care that doesn't require someone to bare their face or try a hair removal service. It suits anyone with hard-working, dry hands — nurses, chefs, new parents, gardeners — and it's $98.93 for 60 minutes.

Should I wax my legs before or after a leg facial?

Wax first, then wait at least 48 hours before the leg facial — freshly waxed skin is too sensitive for exfoliation. Or book the leg facial first and wax 3–4 days later; the exfoliation lifts dead skin so hairs come out more cleanly. Both work; the same day doesn't.

Will a leg facial help with strawberry legs and ingrown hairs?

It helps. "Strawberry legs" — dark dots at the follicles — are often trapped oil, dead skin or ingrowns, and a full exfoliation clears much of that and frees hairs that are stuck under the surface. Regular exfoliation at home keeps it going. Dark follicles caused by very coarse hair under the skin need a hair removal plan as well.

Should I book a leg facial before a self-tan?

Yes — one to two days before. Exfoliating first removes the dry patches that make tan cling unevenly at the knees and ankles, so colour goes on smoothly and fades evenly. Don't tan on the same day; give skin 24 hours to settle after the treatment.

Does a leg facial hurt?

Not at all. Exfoliation feels like a firm polish, and the rest is a mask and a long, relaxing leg massage. If you have varicose veins or tender areas, tell us and we'll keep pressure light over them.

How often should I get a leg facial?

Seasonally is plenty for most people: once in spring to shed winter dryness, and before a summer event or holiday. If you're fighting rough texture or ingrowns, monthly for two or three months, with gentle exfoliation at home in between, gives the best result.

SQT Bio Microneedling

Is SQT Bio Microneedling actual microneedling?

Not in the mechanical sense. There's no pen, roller or needle. SQT uses natural silica spicules from a freshwater sponge, massaged into the skin, which create micro-channels from within the surface layer. The skin reacts much like it does to microneedling — renewal and collagen stimulation — but without bleeding, and with the spicules shedding naturally over 3–5 days.

What's the downtime and redness after SQT?

Plan on 3–5 days. Day 1–2 the skin is pink, warm and prickly, like a mild sunburn, especially when you touch it. Days 3–5 bring light flaking as the old surface sheds. Most people go to work, but you won't want makeup for the first 48 hours and you shouldn't book an event within a week.

Does SQT Bio Microneedling hurt?

It feels like prickling or pins and needles rather than pain, building as the spicules are massaged in and lasting for a day or two afterwards — strongest when you wash your face. There are no needles and no numbing cream is needed. Sensitive skin may find the first evening uncomfortable; we'll tell you exactly what to use.

How many SQT sessions will I need?

One session improves glow and texture. For acne marks, pores and pigmentation, plan a series of 3–4 sessions about 4 weeks apart, so each one lands on fully healed skin. Results keep improving for several weeks after the last session as collagen builds. We'll recommend a number at your consultation rather than selling a package blind.

Can I have SQT if I'm pregnant or on Accutane?

No to both. SQT isn't done during pregnancy or breastfeeding, and on isotretinoin (Accutane) we wait until at least 6 months after your last dose because skin heals unpredictably. Stop topical retinoids and acids 5–7 days before your appointment too. If you're unsure about a medication, bring the name and we'll check before booking.

Is SQT good for acne scars?

It's good for shallow, rolling acne marks, uneven texture and the brown or red marks left after breakouts, especially over a series. Deep ice-pick scars usually need a medical treatment such as a dermatologist's laser or needling. SQT isn't done over active, inflamed acne — we treat the skin once the breakout has settled.

Men

Which services can men book at MK Elegance Studio?

Men can book threading — eyebrows and face — and facials, including the Express Glow ($45), NaturMed facials ($84), the consultation-led Customised Facial and Diego dalla Palma rituals ($158.98–$194). Those are the only men's services: MK Elegance Studio does not offer waxing, Brazilian, brow tint, lamination or lash services for men.

What's included in a men's eyebrow threading?

A men's brow clean-up ($15.95, about 10 minutes) removes the unibrow, stray hairs above and below the brow line and any long or wiry hairs, and trims if you ask. Natural thickness and shape are kept — the aim is groomed, not done. You can hold the mirror throughout and say stop at any point.

Is it discreet?

Completely. Appointments are one-to-one in a private treatment room on Floor 1 at 116 King St S, not at a counter or in a shared bay. A brow clean-up takes ten minutes, leaves faint pinkness for at most half an hour, and nobody at work will notice anything except that you look sharper.

Can threading help with a beard line or cheek hair?

Yes — threading can clean up stray hair high on the cheeks above the beard line and between the brows. It's precise, so we only remove what's outside the line you want. For a full beard shape-up, see a barber; threading is for the fine details a razor misses.

How should I prepare for my first men's facial?

Don't shave the morning of your appointment — shave the evening before or skip a day so the skin isn't freshly irritated. Come as you are; beards are fine. Tell us about any prescription skin creams. The 30-minute Express Glow ($45) is the easiest first facial to try.

Can men book a Customised Facial?

Yes — it's a facial, so it's one of the two services men can book at MK Elegance Studio (the other is threading). It suits men well: the assessment usually focuses on oil, congestion and razor irritation along the beard line, and the products are chosen for that. Don't shave the morning of your appointment.

Still have a question? Contact us or call or text +1 (365) 336-7271.

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116 King St S, Floor 1, Waterloo · +1 (365) 336-7271